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Video: The Student Experience Today

Hear from Jamar Orr, vice president of Student Affairs and Dean of Students, about how the Office of Student Affairs quickly responded to the COVID-19 crisis, our support programs in place, updates on the CARES Act, Roosevelt’s Laker Grant, and findings from the recent student survey.

Transcript

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Jamar Orr: And any portion that you may miss or someone else could make it. There’ll be able to check this session on the web.

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Jamar Orr: Also, at the end of my remarks, there’ll be an opportunity for you all to ask any questions.

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Jamar Orr: That you all have, you’re going to want to and ask those questions in the Q and A. And once we get to that section Hilda Rojas Duarte will ask the question that you all have put in, it will attempt to get as many questions as possible. The third thing is that I do have

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Jamar Orr: I do have my dog with me.

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Jamar Orr: Because if she’s not with me. She will bark and I don’t want her to bar. So she sees her, she’ll be our additional panelists, as well as everybody say, hey, Zane. All right.

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Jamar Orr: Lastly, before we get started, I am a city boy. And so you may hear some city noises in the background. That’s okay. We’ll just keep rolling with those punches. If we hear any of that as well.

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Jamar Orr: So with that, again, thank you so much for for joining us. And I’m going to go ahead and get started. You have again any questions make sure you put those in the Q AMP a

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Jamar Orr: Alright, so what we know right now is that this has been an extremely difficult time where the entire Roosevelt community.

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Jamar Orr: The city our nation and the world when we started this year. Obviously, we had no way of knowing the impact that coven 19 would have on all of us.

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Jamar Orr: And while we have all lost a lot due to this virus, what has become extremely clear to me during this time is that the resilience of our students, faculty and staff is really unmatched and I’m

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Jamar Orr: extremely honored and amazed by the work that you all continue to do. I’ve definitely seen the absolute best of us. During this time, and I know

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Jamar Orr: That we will absolutely get through this thing together. So the intention of this is to talk a little bit about what students are experiencing right now and what we’ve done to support students

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Jamar Orr: Through this this crisis. So I want to first start off by talking a little bit about some of the immediate steps that we took. So when it became very clear to us.

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Jamar Orr: That coven 19 was on its way to the states we immediately began to plan and think about how will this impact our students and what can we do to support them.

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Jamar Orr: So we of course we’re following the guidance of the public health officials. We’re literally built a covert 19 response website which many of you, I’m sure.

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Jamar Orr: Have seen which has a number of updates that we put out regularly. We decided to extend spring break for students to allow us to transition to online or remote learning

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Jamar Orr: And we also encourage students who were living in the residence halls, who could return home to do so, all students services were immediately placed online and remain available for student use online.

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Jamar Orr: And then the government issued the stay at home order and that kind of changed things because until that point, we didn’t really know where things were going to go and we realized that we’re going to be

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Jamar Orr: Away from campus for a while and this kind of became our new normal. So against to think about what does this mean for us.

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Jamar Orr: So at that point, we decided to close campus. So all non essential personnel and only residents.

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Jamar Orr: Are allowed to be in the buildings. Currently, we also extend it. The drop date.

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Jamar Orr: To me first. So allow more time for students to who were experiencing difficulties and challenges to be able to to drop their courses. We also guarantee that all federal work study students will continue to receive

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Jamar Orr: Their pay for the remainder of the academic years. And so those are some of the things that we did immediately in response

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Jamar Orr: To the coven 19 crisis, but one of the things that we want to be really, really. Consider, consider it up is the student voice because it’s so important for us.

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Jamar Orr: To always know what the students are thinking and what they’re feeling

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Jamar Orr: And so one of the things that I’m really proud about is that we are in constant contact with your Student Government Association, and I want to send a huge shout out.

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Jamar Orr: I don’t know if their own or not to Leo Rojas, the real read in any way upon their your president, vice president and Board of Trustee representative

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Jamar Orr: We’ve had regular meetings with both myself president

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Jamar Orr: And Provost Becker to discuss what students are feeling and to figure out how we can better serve students during this time.

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Jamar Orr: So some of the things that we talked about in those meetings were on the transition to academic learning online and how students were kind of dealing with that.

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Jamar Orr: Also plans for fall. And I’ll talk a little bit more about that later on. They also had a really great idea to survey students to get a direct

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Jamar Orr: Way to understand what the impact was and I’ll be going over what those results were that we learn from the student survey.

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Jamar Orr: And lastly, they want to know more about what the academic options were if students were struggling academically succeed, given that many students were not necessarily prepared to go fully online.

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Jamar Orr: Another thing that happened was that a number of students got together and decided that the information that we had put out about the past fails wasn’t

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Jamar Orr: immediately clear in terms of what the options were and I’m so happy to see that because what we know is that Roosevelt university was built.

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Jamar Orr: On people raising their voices and so I was glad to see that so many students were sharing with us that the options weren’t all the way clear

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Jamar Orr: And we all agreed that we weren’t going to do a universal policy and students also felt that that was a good

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Jamar Orr: Policy to have, but we want to make sure that we’re communicating what our policy was really, really well.

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Jamar Orr: And so we decided to send out another communication to students to talk about the past or options the involuntary. I’m sorry, the incomplete options as well as the lead.

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Jamar Orr: Withdraw. And so what this showed us was that maybe we weren’t communicating as great as we thought we were. And so we decided to send out a social media pole.

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Jamar Orr: To chat with students see how do you want to be communicated with during this time and we got some surprising information from that.

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Jamar Orr: 85% of US surprisingly said that you want an email. I don’t think you are read them, but you want them. So that was really great to see.

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Jamar Orr: Also 77% of you said that you want to receive text messages. So you’ll notice that over the past two weeks, you’ve already started to see much more things come to you via text.

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Jamar Orr: Also 76% of you said that you wanted to engage with us more on social media. So we’ve also been updating our post more regularly to keep communicating to keep communications with you all going

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Jamar Orr: Was you also sell does is that you don’t want us to call you 74% of you said no. Do not call my cell phone.

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Jamar Orr: So we are now aware of that. And so we’ll make sure that we’re not calling for things that are not

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Jamar Orr: Critically important but there was the one thing that we thought was critically important to call you guys about given that this is an unprecedented time. We wanted to directly reach out to each of you.

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Jamar Orr: That we could and just engage with you about how things are going and what resources we had and how we could support you. So what we decided to do

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Jamar Orr: Was to do a phone campaign and call our freshmen and sophomores and right now we’re in the process of calling our graduate students, we

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Jamar Orr: Call over 600 students as far as for those students that weren’t able to reach via phone, we also followed up with them via email. And so many of you would have received that communication from staff.

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Jamar Orr: So what I learned as a key takeaway is that again. You all are extremely resilient and that you are making the best out of

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Jamar Orr: Not great situation I talked with students about some of the ways they were engaging with faculty, some of the ways they’re engaging with other students. And I’ll share some tidbits about that a little bit later on.

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Jamar Orr: So I want to talk more now about the students survey in general. So you all receive the link to share with us a little bit more about what your experiences have been.

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Jamar Orr: During this time 836 of you responded to the survey. We got some really interesting data. So we asked about

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Jamar Orr: A number of things. But I want to pull out some of the highlights for you all to share

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Jamar Orr: One of the things that we asked was, to what extent do you have reliable Internet access because it’s impossible to do online learning.

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Jamar Orr: If you can’t connect online. Right. And so, we learned that 74% you did actually have reliable Internet access but 4% of you said that it was extremely difficult.

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Jamar Orr: To get connected to the internet. And so I’m going to talk about how we address that a little bit later on. But I thought that was really interesting information for us to have

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Jamar Orr: Secondly, X, what do you use to get connected online. Do you use your laptop. Do you use your computer, your cell phone.

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Jamar Orr: 70% of students, mainly use their computers 92% said that they always either mostly or always use their computer, but interestingly 22% of students.

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Jamar Orr: Always use a cell phone and that could be for a number of reasons, but we know that’s not necessarily the most ideal way to write a term paper or do statistical analysis. Right. And so that’s something as an institution, we’re

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Jamar Orr: Wrestling with and trying to figure out how we can support students better. And I’ll talk a little bit later about how already done some of that.

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Jamar Orr: We also want to know my dog is sneezing. That’s what that I chew you keep hearing it. So then, Tom. So one of the other things that we asked about is to what degree.

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Jamar Orr: Have the following technology issues, then a challenge. We X, a number of things in terms of access to special software.

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Jamar Orr: wide use of communication tools and other list of things that students were most in unable to access. One was access to library resources.

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Jamar Orr: And the second thing is instructor discomfort or lack of familiarity with require technologies or applications and so

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Jamar Orr: We knew in advance that it was going to be a huge transition to go to online learning.

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Jamar Orr: in as little as really one week and what some of you are experiencing is not the model for remote learning, but it’s what we have to do in such a short amount of time, but I’m so impressed by faculty

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Jamar Orr: And our IT staff who took the initiative to really make this work and to make it something that would still benefit students and make sure that we’re providing that world first class.

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Jamar Orr: educational experience that we’re committed to over 1000

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Jamar Orr: Faculty registrants has signed up for a number of different training sessions. And so a number of things that they’re being trained on. We hope that you all are starting to see now and we’ll also see

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Jamar Orr: In the summer, as we will be moving again online for summer as well. The other thing that we asked about is to what extent, what has been the most challenging in terms of going online.

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Jamar Orr: And one of the things that you all share with us is that some of the course lessons haven’t necessarily translate it well to a remote environment.

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Jamar Orr: And I think that’s part of the fact that we offer such a rich array of education educational opportunities here Roosevelt. So if you’re a student at Roosevelt, you can study to become

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Jamar Orr: A world class dancer. You could study become to become a pharmacist, you could study to become an opera singer or studying to become

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Jamar Orr: A journalist, right. And so we have a wide variety of academic opportunities, but that doesn’t always lend itself to remote learning. So, for example, how do you teach dance.

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Jamar Orr: In an online environment that can be a little bit difficult and challenging. So we definitely

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Jamar Orr: Understand that concern and we’re working very hard to figure out how we do those things come fall in ways that are still instructive and that you all will enjoy and that you all feel that you’re getting the benefit of the educational experience.

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Jamar Orr: We also want to know a little bit about what your thoughts were regarding fall and how you’re feeling about things and the number and the two

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Jamar Orr: Top responses that we got were one, you’re really concerned about fall because you don’t really know what’s going to happen with covert so it’s kind of hard to plan what fall for us going to look like also

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Jamar Orr: We learned that money is a huge concern many folks have lost their jobs, their parents may have

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Jamar Orr: Been furloughed or laid off and it’s really, really difficult right now for students, financially, so that, in some ways, puts a strain on what they’re able to do

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Jamar Orr: Regarding finances in education. And so what we did. Very, very early on was we want to think about how do we help support students financially.

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Jamar Orr: Of course, the phone calls are great and sending the students surveys, but we understood that students are really hurting, as well as their families. And so we want to think about what we could do.

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Jamar Orr: To to lighten the load a little bit. And so we introduced on the Laker grant

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Jamar Orr: And this is something that was in existence. Prior to Corbett 19. It was actually started by students who allocated $10,000 to get the fun going students saying that hey, we know the students

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Jamar Orr: Encounter all different types of challenges during the year. So we want to provide this $10,000 to students to be able to support them. So luckily we already had that fun. And so since we knew we had that fun

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Jamar Orr: We begin to broadly communicate about on to make sure that you all were aware that this was a resource that we had available on campus prior to the 19 we had only five

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Jamar Orr: Students who have requested funds from the grant since coven 19 we’ve had over 300 students reach out with request to find ways to support the financial needs that they had. And we’re really, really glad and happy that we’re able to support so many students

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Jamar Orr: Part of what we knew though was that $2,000 was not going to be able to support

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Jamar Orr: 300 students. So we very quickly put out a campaign through Institutional Advancement to raise more money to support students who are in need. And I’m happy to share

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Jamar Orr: That because of you and your generosity, we raised over $55,000 for the lake or grandpa.

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Jamar Orr: And that is incredible. And that has really gone a long way in terms of helping students today. We’ve awarded students $62,461 and that has gone to support students paying their utility bills childcare costs.

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Jamar Orr: healthcare needs the cost of laptops and computers and other technology.

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Jamar Orr: Needs and I thought it was important to share with you a little bit about one student who wrote us and shared what the Laker grant has meant to them. And of course I did ask for permission to share her her story with all of you.

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Jamar Orr: So she says first of all I would like to say thank you to Roosevelt for the Laker grant this grant helped me keep my car and help me keep my gas and electricity to a minimum. During this quarantine.

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Jamar Orr: Needless to say that this time has been devastating for not just me, but maybe

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Jamar Orr: I’m a full time student with three children, and we’re all currently trying to cope and deal with adjusting to an online platform of learning.

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Jamar Orr: My car company would not let me put my payment on hold. During this time, I was left wondering if they were going to take it away.

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Jamar Orr: I have never made a late payment and with a job loss. I was worried and upset about how they handle my situation as his car is not only means of transportation.

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Jamar Orr: Thanks to the lake of grant, I was able to finish making the car payment and pay that pay down my electricity and gas bill as well.

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Jamar Orr: This was more than enough to help ease, a little bit of the stress. Well, I continue to work through this quarantine with my kids.

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Jamar Orr: I’m forever appreciative to staff and faculty and especially to those responsible for making the Laker grant available to a students like myself who are in need during this crisis and I share that because that story.

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Jamar Orr: Is one of hundreds that we received, and it’s not just that students. So many of you for going through difficult times. And we know we understand

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Jamar Orr: And we realized that the Laker grant can’t help support every student, but we’re constantly looking for different resources to share with you all. That will be able to provide more support.

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Jamar Orr: One of those is through the cares act so you may have heard recently about the Cures Act being provided to institutions of higher education.

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Jamar Orr: Allocations based on student need and this funding as opposed to go directly to students to support

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Jamar Orr: There emergent needs. And so, Roosevelt is eligible to receive up to $6 million and funds from the federal government.

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Jamar Orr: 50% of those funds must go directly to emergency student me and this is going to operate a little bit differently than the liquor grant fun

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Jamar Orr: As this will go directly through the financial aid process, it will be available to current freshmen sophomores, juniors and non graduating seniors.

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Jamar Orr: Who are not fully on 100% online prior to march 13. The difficulty with the Cures Act, though, is that it presents some equity challenges.

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Jamar Orr: So, for example, Dr. Students are not eligible to receive this also international students aren’t also eligible to receive this as well.

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Jamar Orr: And so we began to think about, what, how can we continue to support students who fall into this category to not get curious X funding. So one of the things that we’re proud to announce

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Jamar Orr: Is that come fall will be rolling out our stronger tuition grant. So right now we’re raising funds to be able to support students on a one time basis.

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Jamar Orr: In terms of the tuition payment. So again, as I mentioned earlier, the student that I read their story about that so many of you. And so the stronger solution that will help support your tuition costs.

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Jamar Orr: For fall will be rolling out more information about that very, very soon, as well as the Cures Act and how students will be able to get funds allocated through the Cures Act.

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Jamar Orr: Now I want to transition a little bit and talk about some housing updates that I think many of you might be interested in hearing about

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Jamar Orr: One of the things I don’t want to share it was that we never close or shut down our dining facilities or a housing operations.

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Jamar Orr: We knew that we have a very special student population and many students

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Jamar Orr: Did not have any other options, but to stay in housing. Many of our international students were here, and many students, maybe didn’t have safe houses or homes to go to

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Jamar Orr: And so we very clearly made the decision to remain open to support those students and make sure that they have a place to go. During this very, very difficult time.

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Jamar Orr: But we also realize that some students who were able to go home did go home and didn’t receive the full benefit of certain services. And so we decided to offer a meal plans credit to students who

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Jamar Orr: had signed up for housing and weren’t able to fully utilize that credit you all should have received an update about that in your emails discussing the $400 meal plan credit that will be rolling over to you all students account and fall

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Jamar Orr: We also have been working with the University Center to make sure that our students at the University Center are able to receive some level of a credit

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Jamar Orr: With their meal plans as well. We don’t have the full details of that but we hope to be able to share an update with you all very shortly on that.

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Jamar Orr: We also extend it move out from a 12 to June 7 so once the governor extended his stay at home order we realized that it was not really safe for you all to come back right now. So we want to provide a little more time.

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Jamar Orr: For you to come back and be safe. As you packed up your rooms and moved on with the rest of your summer so we extended that to June seven,

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Jamar Orr: Also, we decided to incentivize the students who are here who may be COULDN’T RETURN.

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Jamar Orr: But also we’re interested in taking summer courses so students currently in the hall, who maybe can’t go home, they can get a 25% discount on the cost of certain housing.

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Jamar Orr: If they enroll in a summer course. Now I want to transition and talk a little bit about ball housing and so things that will be different. There

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Jamar Orr: So one thing that we’ve decided to do is to eliminate the housing requirement for this upcoming year, you should have received

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Jamar Orr: An email about this yesterday, discussing the full details of what this means for you and your family. So essentially,

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Jamar Orr: Because we can’t really say for sure what class will be online and what will be in person. We thought it would be unfair to require students to live on campus and then might also be a real financial struggling strain.

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Jamar Orr: Or a lot of you to afford the cost of housing. So we’ve eliminated the housing requirement.

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Jamar Orr: For this year. We’ve also reduced the number of available beds and housing, because we want to be mindful of the social distancing that was happening in the halls.

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Jamar Orr: And so we, as a result of that have moved to a single versus a shared model which is different from what you may have experienced presently

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Jamar Orr: Which was pricing based on bed type, but the great thing is that this allowed us to actually reduce the cost of housing.

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Jamar Orr: So that now students are paying a lower cost for rooms that would have traditionally been the doubles and triples, and so we’re really, really excited to be able to, again,

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Jamar Orr: reduce costs because we know that this is something that will matter to students and parents and families.

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Jamar Orr: The second thing that we’re doing for Paul housing is we’ve provided to out periods for housing, because we know right now. Maybe you don’t feel 100%

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Jamar Orr: Comfortable signing up for a housing contract. So if you do sign up now you’d be able to get out of that contract with no penalty, all the way up until the first ball move in date.

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Jamar Orr: And then once you’re in, you’ll have again spring in order to get out of the spring portion of the contract.

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Jamar Orr: If something happens because we’re anticipating that some cold and it might pop back up and fall. So we want to provide an out clause.

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Jamar Orr: In the spring contract as well. So we’re really excited to be able to do that and make sure that we’re thinking about continuous ways to support students

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Jamar Orr: One thing that was important to us is that we want to make sure that students remain engaged.

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Jamar Orr: To one another, engage with Roseville and engage the larger community. And so we very quickly moved a number of our programs to be online.

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Jamar Orr: So, to date, we’ve had over 51 online programs with over 239 students participants.

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Jamar Orr: And I’m told that we had over 3000 impressions on Instagram. Now, I don’t know what that means, because I’m not really an Instagram tech person, but I’m told that that is a very good number.

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Jamar Orr: So really excited about that. All right. Let it teams have also been remaining engaged because, you know, many of them weren’t able to complete

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Jamar Orr: Their seasons. And so we want to think about how can we continue to engage our athletes. So they’re doing virtual

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Jamar Orr: Workouts with one another, they are taking over our social media. You may have noticed one of our players take over our social media, they’re doing various challenges and they’re getting connected to one another as well on social media.

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Jamar Orr: The other thing that we’re able to do was still hold our student government elections online and many people it

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Jamar Orr: For the next student body president and vice president. So if you haven’t seen the previous use your new president and Lexi judge will be your new vice president. So if they’re on definitely send them.

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Jamar Orr: A huge shout out and congratulations on winning those elections.

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Jamar Orr: Lastly, I want to talk a little bit about preparing for fall because I know based on the students survey data that that’s something that you all are really, really curious about, and something that is at the forefront of you all’s minds.

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Jamar Orr: So there are a lot of things as you all know that are still unknown and are uncertain and we’re continuing to work through a lot of the questions.

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Jamar Orr: That even we have about what fall will look like a lot of this will depend on what guidance we get from the state as well as from our public health officials.

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Jamar Orr: But we’ve formed a task force every entry task force that’s looking at a number of these questions to be able to provide more information about what this made me

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Jamar Orr: But we know that no matter what follows going to look a little bit different is going to feel a little bit different, at least until there’s a vaccine. And so this might mean

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Jamar Orr: That there’ll be some additional social distancing practices in place, we might reduce the number of students in classrooms, you’ll likely see

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Jamar Orr: A requirement of wearing masks on campus, at least for the immediate time of the initial return. But again, more detail will come out shortly about this and much more will actually be available this Friday.

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Jamar Orr: With I leave President leaves, I should say address on Friday, May 8 at 10:30am so if your careers curious about more information for all i highly encourage all of you to turn in tune in to check out

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Jamar Orr: His town hall meeting that he’ll be giving on Friday. So with that, I want to turn it over to Hilda, who’s going to share with us some questions that you all have posed during my time of talking so he’ll do you want to share with us what questions we have so far.

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Hilda Rojas-Duarte: Sure. We have a student from a question from a student that is asking what’s the

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You’re

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Jamar Orr: on mute.

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Jamar Orr: Or try it again.

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Hilda Rojas-Duarte: Can you hear me now.

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Hilda Rojas-Duarte: I can. Great. We have a question from a student who is asking, What’s the status on reimbursing crediting students meal plan and room and board costs, who are not able to return to campus due to code 19

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Jamar Orr: That’s a really great question, thank you so much for asking it. As I chatted a little bit about earlier, we have decided to issue meal plan credits to students and this is irrespective of whether or not a student

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Jamar Orr: can return to the residence halls or not. So, we will look to see what was your last date of attendance and any student who was gone. Prior to April 1

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Jamar Orr: Will receive a partial milk playing credit based on the amount that you have remaining. So say for example that I was a heavy year like many of our football players are and I only have $150 left in my meal planning credit

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Jamar Orr: Well those students won’t be able to get more than that $150 because that’s all they have left.

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Jamar Orr: But if I have a $300 left, and I’ll be eligible to get the full $300 remaining. So it really depends on what you have remaining on your meal plan credit

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Jamar Orr: And again, we’re working through that specific to the students in Wabash

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Jamar Orr: Right now we’re in conversations with the University Center to figure out how we can provide some relief to those students as it relates to the middle point credit

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Jamar Orr: But we will likely be able to do some additional relief. Once we receive the disbursements from the cure act as well. We’re hoping to be able to pass on some of that saving to students.

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Hilda Rojas-Duarte: Thank you. Another question is, how does the Cures Act funding impact graduate students.

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Jamar Orr: For that question. I’m actually going to turn it over to Michelle step, who’s our director of financial aid and she’ll talk a little bit more about that.

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Michelle Stipp: Sure. So graduate students are eligible for cares act money.

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Michelle Stipp: The piece that Mr spoke to. So very, very well. It’s the criteria is a little bit different. The students do need to be title for eligible

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Michelle Stipp: And so for that we’re looking at the FAFSA information. So if you want to be considered for cares act and haven’t submitted a FAFSA, but are eligible to do so, please.

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Michelle Stipp: Take a few moments and get that

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Michelle Stipp: FAFSA submitted so that we can confirm you’re eligible and make sure that you’re included in the program.

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Jamar Orr: Awesome. Thanks, Michelle.

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Hilda Rojas-Duarte: Next question.

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Hilda Rojas-Duarte: Can you hear me. Yeah. Next question is, Will tuition be reduced if our classes are online.

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Jamar Orr: At this point, there is no plan to reduce the cost of tuition, because we are still providing

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Jamar Orr: The educational experience that we think is so important and so at this point, there is no plan for that we’re constantly looking at ways to support student need. And so one of the things again that we’re doing is providing that tuition program so that students can get a one time.

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Jamar Orr: cost reduction of the costs tuition through that program. And so we’re looking at that from a program incentive in terms of raising funds to support that. But the overall cost of tuition at this time is not being reduced.

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Hilda Rojas-Duarte: Another question is, what is the graduation refund for cap and gown for graduating students

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Jamar Orr: So students are able to get a refund due to the cancellation unfortunately of graduation.

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Jamar Orr: So you should reach out to the registrar’s office who will be able to point you to the specific instructions on how to go about giving that refund and on the point of graduation have some really exciting news to share with you all.

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Jamar Orr: We have based on student feedback reschedule graduation for Friday, June 26

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Jamar Orr: The overwhelming majority of you shared that that would be the date that would work best and we will be doing our virtual online.

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Jamar Orr: On graduation. So we’re really, really excited about this is the first time, honestly, that will be doing this is going to be really fun and really engaging and so I’m looking forward to sharing more information with you all about that graduation day very soon.

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Hilda Rojas-Duarte: Thank you. I’m a student is asking, I applied for funding from the Laker grant and have not heard anything back

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Jamar Orr: So since Hilda’s over the lake or grant. I’m going to ask her to share a little bit about that.

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Hilda Rojas-Duarte: Sure. So for this student who submitted this question, please contact us at deal s@roosevelt.edu with your name. We can look into your request. So at this time.

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Hilda Rojas-Duarte: The funds for the Laker grand have been depleted. However, we were able to award over 150 students with money and there are students that are still in our queue, who have submitted request.

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Hilda Rojas-Duarte: Over the last couple weeks, who we are processing their request we received we had originally ran out of money and then we got some additional money so the people that had submitted a request we are processing those this week.

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Hilda Rojas-Duarte: But if you submitted at any point and have a question about the status of your request. Go ahead and email us and we can get back to you.

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Jamar Orr: Great, thanks. Hilda, what’s our next question.

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Hilda Rojas-Duarte: Okay, there’s a question that when will any funds from Betsy divorces release of monies to colleges around the country. This happen around for 2120 will it be applied for the summer semester or do we wait until fall

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Jamar Orr: So again, I’m going to pass that to Michelle who can share some more insight on the Cures Act.

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Michelle Stipp: Yeah, so that said care Zach money so that money. Our goal is to get it directly to the hands of students as quickly as we can.

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Michelle Stipp: So we will have an application process and we hope to have more information to share with you about that very soon. But the money will be sent directly to you.

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Michelle Stipp: It will be posted on your student account but similar to the linker grant where the money is immediately refund it to you.

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Michelle Stipp: That’ll be the same process and we’re looking to do it as quickly as we can so that you don’t have to wait until fall. It won’t be applied to any balance on your account because we know you need those funds to offset other expenses that you’re currently working through

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Jamar Orr: So I see that a few folks are putting some questions in the chat and I want to make sure that we see your questions in the chat will scroll up so please make sure to put your questions in the Q AMP. A. That way they don’t disappear.

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Hilda Rojas-Duarte: Um, another question. Um, if all classes are online will dorm fees be refunded

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Jamar Orr: So much like now our residence halls will remain open for student use. So, we will not be closing our residence halls. So for any student who is staying in the halls.

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Jamar Orr: They will, of course, still have to pay for that cost. However, what we are doing is making sure that it’s a lot more flexible.

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Jamar Orr: For students. So one thing that we’re doing, again, is to provide out periods for the housing.

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Jamar Orr: Contract and so involved a student, all the way up until fall can decide. They’ve changed their mind and they don’t want to live in housing.

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Jamar Orr: On they haven’t to move in day to get out of the the fall portion of the howling contract. They will also have an out period in spring.

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Jamar Orr: So let’s say come November, things have shifted and covert 19 is starting to pop back up again.

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Jamar Orr: They will then be able to just communicate with us and say, Hey, I’m not interested in coming back for spring and they will get the spring portion of their housing.

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Jamar Orr: refunded to them. So again, there are two periods where a student can get out either for the entire contract prior to the academic year or during spring as long as they do it prior to the start of the spring semester.

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Hilda Rojas-Duarte: Someone is asking, what are the requirements to apply for the cares act.

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Jamar Orr: Michelle, would you like to take that

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Michelle Stipp: Sure. So the main one is that you need to be considered a title for eligible student and so that eligibility component is determined by the FAFSA.

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Michelle Stipp: So you again the FAFSA is the most important piece is kind of like the pre application for the Care Act.

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Michelle Stipp: And then you also have to be, you know, we’re giving it to undergraduate students non graduating students and of course the graduate students, so

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Michelle Stipp: We are finalizing our process just waiting for a couple of additional items to be firmed up and then any student that meets what I’m calling basic eligibility criteria.

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Michelle Stipp: We’re going to send you an email directly from financial aid services that will include the application link next steps, just to make sure that you have everything that you need to know kind of where you stand in the process.

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Michelle Stipp: So as soon as you fill out your application and get it back, we’re going to be reviewing them as quickly as we can to get that money posted to your Student Accounts and and then refunded right back to you.

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Hilda Rojas-Duarte: If we decide to take a gap year, how will that impact coming back to our you

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Jamar Orr: So that sounds a little bit like a advising your registration question as well as a little bit about financial aid so Katrina Coakley who the Associate Provost

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Jamar Orr: for student success can share a little bit about the registration part and advisory part and then alternative Michelle because you’re a little bit about the financial aid potential implications of that.

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Katrina Coakley: Sure. And if you decide that you would like to take some time while we’d love to have you back the summer or in the fall, you need to take some time off.

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Katrina Coakley: All you have to do is reapply not reapply just let admissions now that you want to come back and

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Katrina Coakley: We will pass that on to advisors and you can reach out to your advisor and you’ll be all set. So, it will take you meeting with an academic advisor again. So you’ll want to make sure that you set up.

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Katrina Coakley: An appointment with an advisor, so you can keep your current advisor. If it’s a faculty advisor. If you’re in the main advising office, they will make sure that they put you in contact with the right person, but we are here for you. Whenever you are ready to come on

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Michelle Stipp: And with the financially piece. Anytime you aren’t enrolled at least have time for a period, six months or longer, and there’s the potential that you’ll start repayment on those education loans.

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Michelle Stipp: So that’s an important piece to be aware of. But then as soon as you come back to school and we have your enrollment confirmed your loans will go back on that in school deferment and you won’t have to pay on them going forward.

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Hilda Rojas-Duarte: Can eat fast food be resubmitted now that parent income is decrease has decreased due to the code.

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Hilda Rojas-Duarte: Related job losses.

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Michelle Stipp: So we have a special process just for income changes within families. So it’s called the special circumstance process. There’s a form out on the Roosevelt website.

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Michelle Stipp: I believe it’s under appeals, but it’s out there. So if you’ve had financial changes.

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Michelle Stipp: That the income information that you put on your FAFSA no longer pertains to where you are right now. This process is built to help us help you and we will be the ones to update your FAFSA to better reflect where you are now.

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Michelle Stipp: So one piece to keep in mind, we are asking that, if it’s for a low job loss anything related to

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Michelle Stipp: That you send those items to us in June. And the reason for that is we need to let so much time lapse in order for the income adjustment that you’re experiencing to really affect the way your overall financial aid is determined. So if you turn it into us now.

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Michelle Stipp: We can work with those numbers, but the income, the income adjustment may not be as significant if you just wait until June. So we’re asking anyone who is experiencing something related to coven

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Michelle Stipp: Send us the paperwork in June. If you have any other special circumstance going on that’s not related to covert 19 please contact your financial aid counselor, because we are working on those right now. It’s just a coven 19 ones. Just hold on to those until June.

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Hilda Rojas-Duarte: Is there a website where a lot of this information is located. And I’m assuming they’re talking about like everything we’ve been talking about.

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Jamar Orr: Yes, so much of this information is actually already out there on our

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Jamar Orr: Website and the easiest way to get there is go to the main Roosevelt webpage at the very top, there’s a banner that will direct you directly to the club and 19 website and things are categorized very nicely and neatly for your convenience.

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Jamar Orr: To find what it is that you need. So if you haven’t already checked it out. I highly suggest you go to that website because there’s so much great information there.

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Hilda Rojas-Duarte: Are you extending the pass fail option advisors communicated that students were not eligible and then change the status. Two days before deadline.

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Jamar Orr: Katrina. I’m gonna let you take that question because it seems to be about advising and Pascal’s

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Katrina Coakley: Sure. Um, well, the deadline itself has not been extended however you can as an individual student appeal to your academic advisor, so

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Katrina Coakley: Just so you understand on the back. And there’s a lot of work that has to be done. And so we had set a may 1 deadline of students, letting their advisor know whether they wanted to do the pass, no pass option.

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Katrina Coakley: Because we want to make sure that faculty when they go into enter grades only enters either the pass, no pass option or the actual grade.

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Katrina Coakley: And it takes a little bit of time to program. All that input, certainly on an individual basis if you feel like you didn’t get the time

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Katrina Coakley: To make that decision or have that conversation with your academic advisor, please reach out to them this week and have that conversation.

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Katrina Coakley: And again, pass no pass the main people who would want to do that as if you’ve really been struggling because of some

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Katrina Coakley: unforeseen circumstances with your family due to this situation, you would certainly and you’re thinking. You’re going to get a D or maybe enough. Maybe you want to move to the pass, no pass, even if say you’re a businessman or a psychology major

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Katrina Coakley: And those typically don’t want pass no pass grades.

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Katrina Coakley: You understand that that won’t count towards your major right but that might be the best option for you in this instance. And so certainly talk to your academic advisor and you can also reach out to the Advising Center.

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Katrina Coakley: There are more than happy to talk to you about these things, but you also have the opportunity to do an incomplete.

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Katrina Coakley: So certainly into a majority of your work has been done, you have a little bit of time and

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Katrina Coakley: You can still do that. You won’t need to fill out anything other than talk to your faculty member about can I get an incomplete.

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Katrina Coakley: And then you also have the opportunity to do a late withdraw and there’s no deadline, you have up to a year on a late withdraw.

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Katrina Coakley: And so please know that we are here to help you. We know this has been a difficult situation. And this is not about being punitive. So reach out to your academic advisor. This week if you’re still considering the pass, no pass

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Katrina Coakley: But again, know that a late withdraw and incomplete or another option for you. I hope that answers your question.

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Jamar Orr: Thanks, Katrina.

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Hilda Rojas-Duarte: In order to register for the fall. Does the tuition balance still have to be under $1,000 or is that being changed due to the current circumstances.

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Jamar Orr: And at this point in time that is not being changed students still would have to come under that thousand dollar balance. I will share that there are

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Jamar Orr: Initiatives in place that we’re currently working also a the care that can support some of that.

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Jamar Orr: Also the tuition program that will be rolling out very, very soon to help students on a one time basis might also be able to help support a student

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Jamar Orr: Who does not have the the funds available to be able to get that balance under $1,000 so that I know will help students a lot as well. But as of right now that balance still does need to be paid in some way. Prior to being able to register for courses.

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Jamar Orr: Do we have any more questions.

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Katrina Coakley: I did see one about pass no pass and how it impacts your GPA. Is it okay if I just

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Katrina Coakley: I’m certainly the

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Katrina Coakley: Pass no pass. It’s not going to impact your GPA. So past just means you’ve passed. Of course it doesn’t impact your GPA no pass this semester.

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Katrina Coakley: Only doesn’t impacted her GPA. It just says that you don’t pass the course, you’re going to need to take it again. So neither will impact your GPA and so if you were taking two classes and you took both as pass no pass you would have 0.0 GPA for the semester. I hope that helps.

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Jamar Orr: So I noticed that someone said that we skip their last two questions. And I’m not sure if those in the Q AMP a box or not. But be sure to put your questions in the Q AMP a box and not the zoom webinar chat, because as the box scrolls up. We may not see that particular question.

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Hilda Rojas-Duarte: And to address that point I’m trying to go over questions that have not been answered.

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Hilda Rojas-Duarte: It.

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Jamar Orr: See what we may have missed

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Hilda Rojas-Duarte: All telephone. Can you hear me now.

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Jamar Orr: Yes, much better.

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Hilda Rojas-Duarte: Great question, how will funding and applications for graduate assistantships be affected for the fall

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Jamar Orr: You know, I don’t know that we have an expert and the graduate assistantship process on

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Jamar Orr: The, the webinar right now. But why don’t you email me my email address is j o r 05 at roosevelt.edu with that specific question and I’ll follow up to make sure that you get an answer on that particular question.

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Hilda Rojas-Duarte: Any

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Hilda Rojas-Duarte: Men me

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Hilda Rojas-Duarte: Off.

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Jamar Orr: I think I have heard the question because he’ll just want to avoid being

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Hilda Rojas-Duarte: Sorry.

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Jamar Orr: I think was your question, are there meal plan adjustments being made for fall was that the question.

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Hilda Rojas-Duarte: Since students may want to avoid being in public spaces.

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Jamar Orr: So again, housing, will not be required next year. So students who is not interested in living in housing does not have to because there is no requirement and also there will be two hour periods again.

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Jamar Orr: For housing next year. So students as trepidations or concerns will have two options to not pay for that meal plan.

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Jamar Orr: But if a student does decide to live and housing and does not take advantage of one of those to our peers, they would be required to have a meal plan.

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Jamar Orr: And we are working with a dining to ensure that there are safety measures and protocols in place to make sure that students who are on the meal plan are also

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Jamar Orr: In a safe environment where they’re going into the writing center as well. And so will be sharing more about the dynamics and our plans with our fall into reentry plans as well.

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Hilda Rojas-Duarte: What is the difference between the tuition Relief Program and the money from the Care Act.

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Jamar Orr: Yeah, so that’s a really great question. So that cares act funding. I just hopped right I think Michelle’s going to answer, but I think I know the answer to this one. It’s so rare no answers to financial aid stuff. So let me have this moment.

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Jamar Orr: On. So the Cures Act funding comes directly from the federal government and it has specific

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Jamar Orr: Restrictions in terms of who can access it. It also has specific things that it must go toward and so 50% must go to student emergency relief. Very, very similar to the lack of fun and then 50% is for the

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Jamar Orr: Institution to support the move from face to face to online instruction. So, the stronger tuition grant is something that we as an institution are doing specifically to support students

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Jamar Orr: Who may have difficulty paying for tuition. That is not coming from the federal grant best through our Institutional Advancement office.

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Jamar Orr: That will be raising funds specifically for this call, because we know there will be cost that the Cures Act doesn’t cover.

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Jamar Orr: As well as the Laker grant, which cannot be used toward the cost of tuition. So this is really that their piece of the puzzle that is intended to support students and tuition costs. So those are some of the differences between the two.

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Hilda Rojas-Duarte: And another question. What about those who didn’t qualify for the Laker current since it is based on last year’s parents income keyword last year. I’m not sure.

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Hilda Rojas-Duarte: To answer that one.

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Jamar Orr: Well, I’ll grab it, because I think your internet is hopping in and out, but the Laker grunt fun actually is not tied to your financial aid, so I’m not really sure.

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Jamar Orr: What that specific thing is about. But I encourage you to reach out to us if you have a specific question about that. But the liquor grand plan is not

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Jamar Orr: tied to that. You just have to demonstrate your need by filling out the application and sharing how you use the funds.

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Jamar Orr: And then provide some documentation. So for example, if you’re saying that you need to pay

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Jamar Orr: A light bill. We just need to see that light bill and then will issue you the money on. And then you have to send us the receipt that, that bill has been paid, but is not tied to your FAFSA, or your financial aid package.

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Hilda Rojas-Duarte: Katrina. Can you share your email.

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Katrina Coakley: Sorry, yes I and I was just gonna write him to reply to everybody and my email is k Coakley um so as. CASEY Oh, a k L E y 01 at Roosevelt that Ed, again, K Coakley 01 at roosevelt.edu

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Jamar Orr: We have time for a few more questions, if we have any others.

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Jamar Orr: Zane is still very excited by the way she’s nibbling on her foot. If she’s not being quiet. So if you’re hearing something that sounds like it’s being eaten. She’s eating herself. She’s an unchangeable animal

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Michelle Stipp: As long as it’s not your foot.

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Jamar Orr: No.

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Jamar Orr: All right, well, if you have other questions. Of course, this will not be the last time for you to share

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Jamar Orr: Any areas of inquiry or concerns that you all might have. And I just want to again reiterate

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Jamar Orr: If you would like more information about fall and just a recap on some really interesting things that have gone on in the year I encourage all of you to attend the President’s

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Jamar Orr: Town Hall on the eighth at 10:30am and please remember to continue to check the coven website for ongoing updates. I think I saw someone in the zoom webinar chat post the link

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Jamar Orr: To that site for important updates and announcements and don’t hesitate to reach out if you have any questions or concerns at all.

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Jamar Orr: I can be reached at either my personal email address or at the Dean of Students email address, which is do s@roosevelt.edu. So with that, I want you all to stay safe, be well and as always, now more than ever go Lakers. Thanks so much and have a great afternoon.