FAQ

Please check back regularly as this page will be updated as new information becomes available. All of the material applies to current Roosevelt students, faculty, staff and alumni as well as the newly integrated Robert Morris students, faculty, staff and alumni.

  1. What will you do with students who are living on campus?
    Students who have chosen to stay in on campus housing can continue to use their rooms as they always have. Certain restrictions have been put in place to support social distancing and to limit the risk of exposure. This includes: restricting use of the building common areas, limiting guest privileges to non-residents, and temporarily suspending student programming in the halls.
  2. Are they using student facilities (library, fitness center, cafeteria, etc)?
    The Dining Center remains open for student use. The fitness center is currently closed because of the elevated risk of exposure. The library spaces are closed, but online resources continue to be available 24/7.
  3. How are you monitoring them as it relates to their well-being?
    Any student who begins experiencing symptoms is reporting that information to the Dean of Students Office. Faculty and other staff are also required to share this information with the Dean of Students. Staff in the Dean of Students office are working with each student to ensure that if they become symptomatic the appropriate measures are being taken to ensure the student’s health and safety, and to protect the campus community.
  4. Did RAs come back to campus?
    RAs are not currently present on campus; however, there are professional staff members who also live in the residence halls, who remain ready to respond to any emergency situations that may arise.
  5. Will there be additional cleaning services on campus?
     The university has an available stock of cleaning supplies and will be implementing a revised cleaning schedule with increased frequency in commonly used areas.  
  6. Can I still use the Roosevelt University Counseling Center?
    The Roosevelt University Counseling Center (RUCC) wants to help maintain the safety of all staff and students. Therefore, until the university resumes all regular classroom activities, the RUCC will only be available to see students for counseling on a case-by-case basis. For those students that meet criteria to be seen, limited counseling center services will be conducted by phone and/or telehealth online services until further notice. We will not be seeing students for face-to-face sessions until regular classroom activities resume.

    If you want to be seen by a counselor, call (312) 341-3548 or send an email to counseling@roosevelt.edu and provide us with the best way to contact you and what type of services you are seeking. We will get back to you to see if you meet criteria for being seen in a limited way via phone or telehealth online sessions. If you do not meet criteria, but you want to be seen by someone, we will provide you with appropriate referrals to therapists outside of Roosevelt University.

    If you cannot get a hold of someone at the center, and you’re in an emergency situation, call 911 or the emergency room at Northwestern Memorial Hospital at 312-926-8100 or in the suburbs, call Alexian Brothers Hospital at 1-800-435-5005. 

  1. Will my instructors be sending us instructions on how to take our classes online?
    Yes, you will receive information from each of your instructors about next steps for your class. If you do not receive information by Monday, March 23rd, please e-mail dos@roosevelt.edu.

  2. I was a Robert Morris student, how does this announcement impact me?
    Your classes have also been suspended until March 23rd. At that point, your classes will also be offered online. The same restrictions that apply to traditional RU students, apply to you as a new RU student.

  3. How will this impact my degree?
    Moving to an online learning format will have no impact on your degree completion.

  4. Will we be rescheduling finals and the academic calendar?
    Your finals may be offered in a different format than how it was described in the syllabus. However, the academic calendar remains unchanged at this time. Should this change, you will receive notification from your faculty.

  5. How long will my classes be online?
    All summer classes starting on or before 6/29, will be online.

  6. If I am struggling with my classes being online, can I take my class as Pass/Fail? 
    If you are concerned about your performance in your course, please speak with your faculty member or academic advisor about your options. Some of the options they can explore with you include online tutoring, withdrawing from a course, or taking a course pass/fail. 

    Roosevelt University is not implementing a universal pass/no pass policy because this could have an unintended and adverse impact on many students. For example, such a decision could impair the chances of success for students applying to graduate and medical schools. A universal policy would also remove choices from many students who would like to receive grades. In addition, a universal pass/no pass policy could add Veterans Affairs, accreditation and athletic compliance complications.

 

  1. Will alumni events be canceled or postponed?
    Out of an abundance of care and caution, all alumni and donor events are postponed until further notice.
  1. Can I come to campus? The Wabash Building and the University Center remain open and accessible for all residential students. If you have not notified the office of residence life that you intend to remain in the halls, please do so immediately by emailing reslife@roosevelt.edu. The dining center in both buildings will remain open. The Schaumburg campus is closed to only essential personal.

  2. If I’m on campus, can I use the library, cafeterias and other facilities?
    The Dining Center remains open for student use, as does the library. The fitness center is currently closed because of the elevated risk of exposure. 

  3. I am not going to come back to my dorm room, will I be getting my room and board fees returned?
    As the residence halls and dining halls remain accessible to residents, no refunds are being issued at this time.

  4. Do students need to fully check-out of their rooms?
    Students who are leaving the residence halls are not required to check out of their rooms. All of the belongings that are in your room can remain at this time. The residence halls remain open. Should this change, we will communicate check out instructions to all residential students. Should you decide to check out of your room, which includes completely cleaning your space, completing a room condition report, and returning your key, your residential access will be turned off, per normal policy. At that point, you will need to coordinate with the Office of Residence Life in order to return to the residence halls.

  5. Will Roosevelt issue refunds if students check-out?
    As the residence halls and dining halls remain open for student use, we are not offering refunds at this time.
  1. How do I apply for the Laker Grant? To apply for the Laker Grant, please review and submit this form.

  2. Who can access funds? The Laker Grant Fund provides limited financial assistance to currently enrolled Roosevelt University students who need immediate, essential expenses covered because of temporary hardships related to an unforeseen situation.

    Today, we are especially encouraging students in need to apply for the Laker Grant Fund to help cover unforeseen expenses due to COVID-19.

  3. What types of needs can the funds be used for?

    • Technology (laptops if they can’t be loaned to you by RU)
    • Overdue rent or utilities
    • Medical, dental or other health-related emergencies
    • Replacement of personal items lost in a natural disaster
    • Travel cost related to bereavement or emergency situations
    • Safety-related needs (i.e. changing locks, short-term emergency shelter)

  4. How long does the approval process take? Students who apply should receive a response if approved or not in no more than 5 business days.

    If approved without any further follow-up questions regarding the application, the funds should take about 2–3 business days to appear in your bank account (start to finish, the process could take anywhere from 7–10 business days). For students who don’t have direct deposit set up with Roosevelt University, checks will be delivered through the mail and will take up to 21 days.

    If a request does not provide enough information for the committee to make a determination, they will contact you requesting additional information.

  5. What types of documents do I need to provide with my Laker Grant request? Most requests will require some form of documentation prior to approval.

    For example:

    • Utility bill and statement
    • Monthly rent statement
    • Medical bills
    • Car note

    You must provide documentation that supports each request, either in PDF or JPEG format. If you can’t provide any documentation with your request, please explain why you can’t in your request submission.

  6. What is not covered by the grant? Tuition, credit card bills, parking tickets and entertainment expenses are not covered.

  7. What should I do if my application denied? All students who submit a request will receive a response, including those who are denied. Students that are denied will receive a letter from the committee explaining why the request was denied and a possible solution to their need. The University has many resources already available to students that might not be known.

    Please follow the committee’s instructions and advice on how to move forward. In most cases, students are eligible to submit another request for further review or there is a form of support available to you other than the Laker Grant Fund.